As an outsourcing partner, one of Open Integration’s roles is to assist in the transfer of knowledge to further enable corporate transitions in the development, implementation, and maintenance of information systems. Open Integration’s consultants and technical staff follow a process-oriented path to IT and non-IT business solutions.

Therefore, it has become imperative to think in terms of processes as opposed to structures to produce high-quality and consistent business solutions. Business processes must be introduced, closely monitored and eventually adapted as needed in the corporate world.